Thought Industries

Powering the Business of Learning

Thought Industries

Thought Industries powers the business of learning with the world’s first Learning Business Platform. Offering a comprehensive suite of enterprise-level learning delivery and monetization tools, the customizable platform enables businesses and organizations to deliver engaging and fully-branded learning experiences to their business and consumer audiences. From creating online courses to managing an online learning business, the platform hosts a library of powerful, easy-to-use features that enable organizations to get to market quickly and cost-effectively.


  • Turning Learning into Profit

    Looking to increase bottom-line profitability for your business? In this eBook we'll cover how to: Implement profitable learning strategies Engage with the modern learner Support a variety of use cases Choose the right technology Download this free eBook to learn how to create, manage, and scale online learning experiences. More »

    Turning Learning into Profit
  • 7 Steps to Build a Strong eLearning Business

    Building a successful online learning business requires an integrated strategy where your content, product, and marketing are fully coordinated. The '7 Steps to Build a Strong eLearning Business' is a proven blueprint to get the most out of your marketing in order to grow your learning operation. Gain insight such as: Understanding your customer Differentiating your product offering Controlling costs and determining price Building your marketing funnel More »

    7 Steps to Build a Strong eLearning Busi...
News: New Blog 
  • Shifting Gears: Making the Switch from Employee Learning to Customer Training August 14, 2018 6:00am

    As an organization, you likely have your employee learning program running smoothly. Now, your company has decided to deliver customer training—free or paid—as part of expanding into new markets. It’s important to be aware that the modality, approach, and techniques for customer training are quite different from those you may be used to in employee training and development. As such, you'll need to change your mindset and current approach to how you provide learning. It's not as easy as it...
    View this post

  • Banyan Announces Partnership with Thought Industries to Launch Customer Success Training August 13, 2018 5:13pm

    BOSTON, MA (August 13, 2018) -Thought Industries, one of the fastest growing online learning SaaS companies, today announced the launch of Banyan Success Training, by Banyan, a full-service patient experience service that helps doctors find new patients and keep them for life. Their HIPAA-compliant social media app, automated reviews and personalized patient communications help healthcare providers expand their online presence, resulting in trusted relationships that improve patient acquisition,...
    View this post

  • CustomerGauge Announces Partnership with Thought Industries to Launch CustomerGauge Academy August 8, 2018 9:42am

    BOSTON, MA (August 08, 2018) - Thought Industries, one of the fastest growing online learning SaaS companies, today announced the launch of CustomerGauge Academy by CustomerGauge, a Software-as-a-Service platform that helps clients improve and monetize the customer experience. The platform automatically measures and analyzes feedback, reduces churn through close-loop tools, and helps retain customers using the industry-standard metric Net Promoter System®. CustomerGauge Academy was developed...
    View this post

  • Building a Customer Training Program That Starts to Work Even Before the Sale August 7, 2018 2:16pm

    Organizations that are authentically focused on the success of their customers are also the ones that will succeed themselves. This is especially true in the technology segment, where competition seems to abound for any given flavor of product or service. Before customers bother to invest in software, they want to make sure they're choosing a technology provider worth partnering with in the long-term (even if that term lasts just a year).
    View this post

  • Should You Charge for Customer Training? July 30, 2018 10:32pm

    It makes good business sense to give away training -- especially if you’re a SaaS company. Let me explain.
    View this post

  • Scale Your Customer Onboarding with the Right Mix of Hands-on and Self-Paced Training July 17, 2018 1:48pm

    Just like baking, the right mix of ingredients, in the correct ratios, are critical to a great customer onboarding outcome. And as with baking, once you establish your baseline approach, you’ll be looking for optimizations along the way to get better time-to-value and customer success. Finding the right combination of hands-on and self-paced training can give your customers the best chance of success while managing critical internal resources.
    View this post


  • Thought Industries
    33 Broad St
    Boston, Massachusetts 02190
    United States
    Map It »
  • Webcasts2
  • Videos2
  • Documents2
  • News6
  • Last UpdatedAugust 18, 2018 4:34am EDT