Webvent

Strengthening Workplace Relationships Through Confidence, Empathy, and Emotional Intelligence

Monday, July 10, 2017 1:00pm - 2:00pm EDT  
Host: Association for Talent Development
By: Joann Farrell Quinn, Consultant, Educator, and Researcher, JFQ Consulting

How do we cultivate our own confidence and how does confidence lead to stronger relationships? Emotional intelligence provides a framework to understand ourselves and others, which leads to stronger relationships. In this webcast, we explore the importance of confidence in how we manage ourselves and how we present ourselves to others, but also look outward to the importance of empathy in understanding others. Empathy and social awareness are essential in understanding others' motivations and intentions. When we create stronger bonds with the people we work with, we set the stage for trust and communication to flourish.

After attending this webcast, attendees will be able to: 

  • understand the importance of self-awareness, self-management, social awareness or empathy, and relationship management (emotional intelligence)
  • understand how to use emotional intelligence to cultivate strong relationships
  • recognize the importance of confidence in how you manage yourself, as well as in how others relate to and respond to you
  • recognize the importance of empathy in gaining insight into others and how that leads to better relationship management.
     

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Presenter

Joann Farrell Quinn
Joann Farrell Quinn

Consultant, Educator, and Researcher, JFQ Consulting

Joann Farrell Quinn is a consultant, educator, and researcher working in the field of emotional intelligence and leadership. She is a faculty member at the University of South Florida in both the Morsani College of Medicine and the Muma College of Business. Prior to pursuing a career in academia and consulting, Joann spent over a decade in capital markets and investment management working with organizations of all sizes, both domestically and internationally.

Joann graduated from the Weatherhead School of Management at Case Western Reserve University with a PhD in management and a concentration in organizational behavior, the Whitman School of Management at Syracuse University with an MBA and a concentration in organization and management, and the University of Rochester with a BA.

JFQ Consulting offers executive coaching, leadership development, and organizational development.
 


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