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Upcoming Webcasts » Finance

  • Unlock Customer Service Excellence for Financial Services

    Thursday, February 14, 2019 2:00pm - 3:00pm EST

    By: Travis Thompson, Director, American Express

    Customer-facing employees are in constant need of customer service training. The need for exemplary training is especially true in call centers of global financial services companies, where the quality and duration of each customer engagement is critical to business outcomes. The fast-paced nature o... More »

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