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Upcoming Webcasts » Innovation

  • Understanding the Compass of Your Customer in Uncertain Times

    Thursday, April 16, 2020 1:00pm - 2:00pm EDT

    By: Mark David Jones, COO, World Class Benchmarking and Jeff Kober, CEO, World Class Benchmarking

    Summary: People have different needs, whether they are employees, customers, or contract workers hired for your facility. To exceed expectations, you need to understand the most important drivers that form each individual’s preferences. Only then can you and your team confidently—and eff... More »

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