Career Pathways / Career Ladder Models - We develop career pathways / career models for organizations, that include a variety of content such as education requirements, competencies, knowledge, experience, credentials, description, typical roles, etc. We work on these processes as part of succession planning or career planning proces...
Procedures / Standard Operating Procedures / SOPs / Manuals - We work with internal SMEs to develop and write complex operating procedures in a variety of industries.
• Develop “Document Guidance” documents outlining guidelines for changes, access, document storage, writing guidelines, training and communication, etc.
• Work w...
Training Manuals & Guides; Instructor Manuals & Guides - Training developed specifically for your needs. Customized training manuals & training guides. Instructor manuals & guides as well. We also develop training guides for specific roles, especially those which are complex and involve extended (4-6 month) training and/or qualif...
Workforce Development & Training - We provide a variety of workforce development & training services and programs:
Provide project management for large-scale, regional or state-wide workforce development initiatives
Design/develop training programs - virtually any topic because of our extensive consultant contacts
Design/develop...
Richardson Sales Training and Performance Improvement
Richardson's Storytelling - Richardson’s Storytelling program is an instructor-led program that enables your sales professionals with the process and skills to tell a great story that will lead to more closed business.
Richardson's Selling With Insights - Richardson’s Selling with Insights® program trains sellers on advanced-level skills that allow them to know when and how to leverage insights in strategic dialogues with customers.
Richardson's Consultative Prospecting - Richardson’s Consultative Prospecting program takes an in-depth look at the critical dynamics of reaching new customers.
Richardson's Consultative Negotiations - Richardson’s Consultative Sales Negotiation Training program offers specific practices that sellers can apply in a variety of negotiations, regardless of deal size or industry.
Richardson's Consultative Sales Training - Richardson’s Second Edition Consultative Selling Program focuses on the critical structure of a sales conversation or customer meeting and provides a powerful roadmap for a successful, buyer-focused dialogue.
