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Travis Thompson

Travis Thompson

Director
American Express
Phoenix Arizona
Timezone: America/New_York


Travis Thompson has spent the last 17 years of his career in financial services, with roles in technology, operations, call center management, and learning and development. Throughout his career he has been involved in helping business units achieve their objectives through the effective deployment of systems, processes, and people strategy. In his current role as director of innovation and capabilities, he is focused on helping modernize the learner experience using technology, science, and innovation. As a PhD candidate, Travis is actively involved in academic research involving the psychology of leadership, emotional intelligence, and personality preferences, as well as their impact on personal development and business outcomes

Webcasts 
Date & Time (EDT) Title Role
Thursday, November 1, 2018
2:00pm - 3:00pm
Unlock Customer Service Excellence for Financial Services Presenter
Documents 
Title Role
Association for Talent Development
Webcast Slides: Agile for Instructional Design Registered

Participation

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