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Denise Hicken, M.Ed, CPLP

Denise Hicken, M.Ed, CPLP

Sr. Learning Consultant
Floyd Medical Center
White Georgia
Timezone: America/New_York


Denise Hicken, M.Ed., CPLP, is a Senior Learning Consultant for Floyd Health System in Rome, Georgia. Denise’s primary focus is leadership development, with a special emphasis on culture enhancement. A program she leads, Culture Conversations, was nominated as one of the top people-related initiatives for the Floyd Health System in 2018. She develops online learning for clinical and non-clinical divisions, and serves as administrator for the online learning system.

Prior to joining Floyd, Denise worked as a contract instructional designer for AT&T in Atlanta. While living in Missouri, she directed the professional development program for a large bank. In this position, she developed a successful mystery shopping program based upon the bank’s standards of service which Denise helped write and hardware. Way back in the day, she was a television news executive producer. Denise holds a M.Ed. from the University of Missouri, a Bachelor of Journalism from the University of Missouri, along with the CPLP credential. Denise is a certified DDI facilitator and is certified to facilitate Crucial Conversations and Crucial Accountability. 

Webcasts 
Date & Time (EDT) Title Role
Thursday, July 25, 2019
2:00pm - 3:00pm
Tips to Prepare for the Skills Application Exam (SAE) Presenter
Monday, January 8, 2018
1:00pm - 2:00pm
4 Keys to Enhancing Your Healthcare Culture Presenter

Participation

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