Mandel is the global leader in technology-driven communication skills training.
With proven expertise in the science of communication, Mandel helps companies around the world prepare their people to present, listen, and collaborate more effectively and make every communication count. With flexible, technology-driven delivery options and proven customized content, Mandel is the recognized leader in anytime, anywhere human communication skills training of the highest quality and results.
Since 1993, Mandel has been dedicated to helping executives, sales, and technical professionals achieve improved business results through effective business conversations and presentations, particularly when the stakes are high. Mandel's proprietary approach to strengthening presentation, conversation, and listening skills turns communications into a competitive advantage.
With a global presence, Mandel delivers its solutions both face-to-face and virtually in more than 15 languages, across 75 countries.
Companies who've implemented Mandel's solutions to enable and empower their employees, include: Cisco, DELL-EMC, Hilti, HPE, Intel, MASCO, and ServiceNow.
People in business are under constant, intense pressure to make better decisions faster in the face of a 24/7 barrage of data and opinions.
When presenters aren’t prepared to speak to what they value in a way that inspires trust and understanding, nobody wins. Deals are lost.
Critical recommendations are overlooked. Innovation is stifled.
THE EXTRAORDINARY PRESENTER® —VIRTUAL addresses the challenge head-on by equipping presenters with five essential skills they need to THINK and SPEAK for RESULTS when presenting, both virtually and in-person:
THINK deeply about the audience
CRAFT the presentation story
NAVIGATE visuals to maximize impact
ENGAGE with executive presence
INTERACT credibly during tough Q&A
The hidden costs of ineffective meetings are staggering, considering the amount of time wasted alone — never mind the resources squandered or the corrosive impact of subpar decision making in your organization.
In the absence of these critical conversation skills, people fail to reach agreement, ideas fall short, projects come to a halt, and deals don’t close, especially in today’s world of virtual work.
THE INFLUENTIAL CONVERSATION™ VIRTUAL addresses these challenges head-on. This highly interactive, two-day virtual workshop equips learners with five essential skills:
ASSESS audience pressure points
FOCUS on desired outcomes
LISTEN to understand
ASK the right questions
UNCOVER and remove obstacles
Organizations have been in varying stages of digital transformation for years.
Coronavirus radically accelerated digital plans. An Institute for Corporate Productivity, (i4cp) study found that after the COVID-19 outbreak, companies with over half their employees working remotely surged from 8% to 73%.1
Respondents to the same study ranked lack of experience with virtual meeting technology and lack of training as their top challenges.
THE BREAKTHROUGH COMMUNICATOR™ —ONLINE addresses these challenges head-on, leveraging a collaborative digital learning platform, powered by Intrepid by VitalSource®.
(1) i4cp, The Massive and Rapid Shift to Remote Work and Virtual Leadership, March 26, 2020
During this time of physical distancing, business continuity is mission critical.
People are still making extremely important decisions based on data that others gather and report. It’s harder than ever to persuade, convince or influence a decision when all involved are working remotely.
THE EXTRAORDINARY PRESENTER™ ESSENTIALS — VIRTUAL public workshop addresses these challenges head-on by equipping participants with three essential messaging skills:
THINK deeply about the audience
CRAFT a message that matters
ENGAGE with executive presence.
Master the Delivery of Mandel Training Programs
Imagine the impact you could have when you combine the organizational know-how your trainers already have with Mandel’s content and tools? With our Train-the-Trainer Certification program you can train in-house staff to deliver Mandel training programs with maximum impact.
Benefits:
Credibly use Mandel’s communication tools and techniques
Drive uick adoption of communication tools across the organization
Scale training while managing delivery costs
Certification Process:
Attend a Mandel workshop to get familiar with Mandel content.
Prepare for the Train-the-trainer workshop using virtual tools.
Participate in a live, face-to-face Train-the-trainer workshop.
Prepare for Co-training and Master-trainer observation.
Co-train two workshops.
Deliver Wildly Engaging Keynotes & Breakouts
Events are a big investment that you want to pay off—and speakers make or break your event's success. Why risk putting uninspiring speakers in front of your audience? Prepare event speakers to think through, organize, and present information and data in uncommonly effective ways.
Event Speaker Training Approach
Event speakers work with a seasoned Mandel coach to improve both what they say (the content) and how they say it (the delivery).
They'll gain critical skills and messaging tools to help them clearly, credibly, and compellingly interact with audiences of all sizes.
Events We Prepare Speakers For
Keynotes
User/Customer Conferences
Annual or Quarterly Sales Conferences
Marketing Road Shows
Press Conferences
Shareholder Meetings
Today’s executives face high-stakes communication on a daily basis.
Top leaders are under pressure to make the best decisions, inspire action and belonging, and achieve objectives more quickly than ever.
Communication needs to be effective, efficient and clear. Mandel’s executive coaching is tailored to equip leaders with the specific skills they need to effectively address their communication challenges. Focus areas include: Strategic communication, high-stakes event preparation, and personal coaching.
Benifits:
Overcome video conference anxiety
Drive better business decisions faster
Enhance sense of inclusion and belonging
Refine your executive presence
Connect more deeply with employees
Create a sense of culture that inspires
Appeal to different listening preferences
Instant Digital Transformation. Are Your Employees Ready?
Organizations have been in varying stages of digital transformation for years. The Coronavirus radically accelerated digital plans. An Institute for Corporate Productivity, (i4cp) study found that after the outbreak, companies with over half their employees working remotely surged from 8% to 73%.
Respondents to the same study ranked lack of experience with virtual meeting technology and lack of training as their top challenges.
Master the Virtual Meeting™ addresses these challenges head-on by arming learners
with four essential virtual meeting skills:
PLAN a meeting that matters to invitees
ENGAGE with impactful presence
MOTIVATE participants to contribute
ENRICH the virtual experience
One significant measure of success in business is a leader’s ability to influence action.
Think of presentations and conversations as superhighway of information exchange.
If these superhighways become overloaded with facts and data, traffic becomes congested, making it difficult for anyone to progress.
Introducing a story is like arriving with a virtual, VIP helicopter, lifting listeners out of the chaos, giving them a big-picture view, and moving them more quickly to the desired destination.
INFLUENCE WITH STORIES™ shifts leaders into a storytelling mindset by enabling them to see the story in everything they do every day. Participants develop four critical skills:
UNDERSTAND why stories matter
DECIDE when and how to use stories
CRAFT a relevant leadership story
FINE-TUNE their leadership story
Listening is recognized as essential to successful communication. Excellent listening skills are more vitally important today than ever. Unfortunately, listening tends to be the neglected communication skill.
THE LISTENING EDGE™ addresses the critical challenge of poor listening head-on. This training is neuroscience-based with immediate observable results. In collaboration with listening researchers and academics, its state-of-the-art design delivers scalable listening skill development and demonstrable, real-world results.
Having a listening edge elevates the cognitive input needed by individuals and organizations to create:
HIGH QUALITY information and insights
EFFICIENT use of time and resources
POWERFUL engagement and relationships
TIME IS A PRECIOUS COMMODITY. SPEND IT WISELY.
The hidden costs of ineffective meetings are staggering, considering the amount of time wasted alone — never mind the resources squandered or the corrosive impact of subpar decision making in your organization.
In the absence of these critical conversation skills, people fail to reach agreement, ideas fall short, projects come to a halt, and deals don’t close, especially in today’s world of virtual work.
The Influential Conversation™ Essentails workshop addresses these challenges head-on. This highly interactive, one-day virtual workshop equips participants with four essential skills:
ASSESS audience pressure points
FOCUS on desired outcomes
LISTEN to understand
ASK the right questions
Give your remote teams the tools to communicate and thrive in today's environment.
Today’s business environment is rapidly evolving and poses unique, new challenges. Travel restrictions and “social distancing” precautions make the need to connect and communicate with others via technology more important than ever. Learning how to collaborate and thrive in this new environment has become a mission critical need for organizations.
Mandel’s Virtual Workshops address today’s challenges head-on by arming people with the essential skills they need to THINK and SPEAK for RESULTS in a virtual environment.
Learn More about how our virtual solutions can work for you, and keep scrolling for more information on each virtual solution.
A Communication Coach In Every Pocket
Orai is a personal communications coach and reinforcement tool you can put in the palm of every employee's hand. Orai combines the latest in artificial intelligence (AI) with Mandel's world-class content and expertise to allow anyone anywhere to evaluate their speaking skills anytime, get immediate feedback on how to improve those skills, and measure improvement over time.
Key Features:
Guided lessons
Bite-sized practice exercises
Instant feedback using artificial intelligence
Progress tracking and measurable results
Filler words you can customize
Freestyle practice or structured scripts
Integration with all Mandel Training
Top Virtual Communication Mistakes – and How to Overcome Them in 2021! January 14, 2021 8:00am
With the beginning of the New Year, it’s the perfect time to address the virtual communication mistakes that have become common with so many of us working virtually this past year.
Here are 3 of the most common mistakes when communicating virtually, and what you can do to overcome them.
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Tell a Story. Close a Deal. Even on Zoom. January 7, 2021 8:00am
A sales presentation is too important to be diminished to a sideshow in your client’s day. There are several ways to remedy this situation, but one of the most effective techniques is the use of STORIES.
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Throwback: Why Appreciation Matters in Life and at Work November 24, 2020 8:00am
Gratitude. Appreciation. Recognition. It makes you feel good. This week in the US, many will pause for a day or two to give thanks and show appreciation for the things and people we care about most. It’s no secret how appreciation benefits the person getting it—but did you know it benefits the person giving it just as much? Discover why recognition is such a powerful tool for improving relationships and wellbeing in life—and at work. Learn how to (and how NOT to) express your a...
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Tips for Communicating Effectively While Wearing a Mask November 12, 2020 8:00am
People in communities across the globe are adjusting to communicating while wearing masks. As we’re all experiencing, masks present both verbal and non-verbal communication challenges.
Given this, we’ve prepared 5 tips for effective communications while wearing a mask, and compiled several insightful articles from leading publications on additional best practices.
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Five Tips From a Virtual Meeting Producer October 15, 2020 9:00am
In every virtual training workshop that Mandel delivers, we dedicate a Virtual Meeting Producer (or moderator or facilitator) to act as the Trainer’s co-pilot.
A Virtual Producer manages the meeting platform functions and mitigates any technical challenges, allowing the Trainer to focus exclusively on the learning and development of the workshop participants.
As someone who wears a virtual producer hat, here are 5 best practices to help you create engaging virtual meetings.
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How to Lead Hybrid Meetings: 5 Tips for Success October 8, 2020 9:00am
In preparation for the trend towards hybrid meetings, here are 5 tips that will help your teams successfully lead meetings in which some attendees are in-person and other attendees are joining virtually.
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Marketing Director
Mandel Communications Inc.
Petaluma, California
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