TD Magazine: 6 Decisions to Make When Designing Online Software Training

Wednesday, August 17, 2016 2:00pm - 3:00pm EDT  
Host: Association for Talent Development
By: Diane Elkins, President, Artisan E-Learning and Tanya Seidel, Artisan E-learning

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Whether you are rolling out a new time-and-attendance system, upgrading your accounting software, or sharing the best tips and tricks on Microsoft Excel, e-learning courses can be a great way to get software training to the people in your organization. But how do you approach such a project?

In this webcast, you’ll look at six key design decisions you’ll need to make when creating online software training. You’ll tackle everything from whether to teach only the procedural steps or the underlying business rules and concepts for how to structure practice activities to provide just enough support to your learners.

Specifically, you’ll address these questions:
• Do you teach just the procedures, or more?
• What can you cut?
• Are you targeting new or existing users?
• How will you incorporate practice and reinforcement activities?
• How much instruction do you provide before a practice or assessment?
• How much help do you provide in the feedback?

You’ll get to see real examples of these options so you can get a sense of what the learner experience would be like and how that approach might work in your environment.


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Diane Elkins
Diane Elkins

President, Artisan E-Learning

Diane Elkins is the co-founder of Artisan E-Learning, a custom e-learning development company. She started in the training industry in 1994 and in the e-learning industry in 2000. She has built a reputation as a national e-learning expert by speaking at conferences for ATD, the eLearning Guild, and Training magazine. She was also named as one of the Top Young Trainers in the United States by Training magazine in 2008. She has served on the boards of both the Metro DC and the Northeast Florida chapters of ATD. She is co-author of the popular E-Learning Uncovered book series.

Tanya Seidel
Tanya Seidel

Artisan E-learning

Tanya Seidel is the vice president of finance and technology at Artisan E-Learning and has more than 10 years of experience in the e-learning industry. In addition to managing Artisan’s finance and technology landscape, she is involved in the development and delivery of custom e-learning courses for a variety of clients and is well versed in accessibility requirements (Section 508 and WCAG), responsive design, SCORM, and xAPI. Tanya spent nearly eight years working for Trivantis, the makers of Lectora. She has been involved in not only creating instructor-led and web-based training programs and materials, but also in leading the design and development of e-learning authoring software and learning management systems