While the manager-employee relationship has some unique dynamics from the formal power relationship, all relationships have undercurrents—such as history, quality of relationship, level of closeness, level of formality, and foundation, just as a starter list. In this webcast, we will consider those unspoken, even subconscious, factors that inject themselves into verbal exchanges and make giving feedback hard.
Another barrier to successful feedback is fear of failure. The more difficult the message, the more painful failure to convey feedback will be. There are a few universal tips that apply to most types of conversations and which can be a good starting point. Eventually, it all comes back to the relationship and how to give difficult feedback based on context. Learn how to gauge context and overcome your fear of giving feedback in this webcast.
David W. Bracken is principal of DWBracken & Associates in Atlanta. He is also professor of graduate studies in the Industrial/Organizational Psychology program at Keiser University. His work focuses on implementing feedback and coaching systems, as well as strategic employee surveys, performance management systems, and competency models. Bracken is the senior editor and a contributor to The Handbook of MultiSource Feedback. He and his co-authors (Dale Rose and Allan Church) recently published “The Evolution and Devolution of 360° Feedback” in Industrial and Organizational Psychology.
