Webvent

How to Get Communication Unstuck

Monday, May 21, 2018 1:00pm - 2:00pm EDT  
Host: Association for Talent Development
By: Gail Finger, PCC, CALC

Healthcare companies are in constant flux with ever-changing laws and mandates, not knowing whether the FDA will approve your device or medication, and the ongoing competition to come up with the next best product or service. When an industry is in such a constant state of change, good communication becomes essential. Unskilled communication has a negative effect on the bottom line; skilled communication has a positive effect on the bottom line.

Most of us have experienced the frustration of not being able to “get through” to another person, being misunderstood by someone, or having someone feel misunderstood by us. It happens every day in both our work and personal lives. In this webcast, we will explore how we get stuck in that frustrating cycle of misunderstanding when communicating, and how we can get communication unstuck.

In this webcast, you will learn how to:

  • Spot the primary cause of miscommunication and misunderstanding in the workplace.
  • Have increased self-awareness about how we all unintentionally contribute to the problem.
  • Use a specific technique for getting communication unstuck when working with a team, coworker, boss, customer, or vendor.
     

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Presenter

Gail Finger, PCC, CALC
Gail Finger, PCC, CALC

Gail brings more than 25 years of expertise in interpersonal dynamics and the psychology of change to her coaching and consulting work. She helps organizations achieve measurable success in improved communication, ability to motivate and retain employees, and developing high potentials into leaders.

Gail has worked with a wide range of industries including pharma, biotech, medical devices, health insurance, medical practices, manufacturing, financial services, technology, law firms, and federal and state governments.

Gail holds a BA in psychology from the University of Connecticut and a master’s degree in counseling from the University of Bridgeport. She is a Professional Certified Coach (PCC) through the International Coach Federation (ICF) and a Certified Action Learning Coach (CALC) through the World Institute for Action Learning (WIAL). Gail is a frequently sought-after speaker on the topics of interpersonal communication, conflict management, employee engagement, team development, attitude problems in the workplace, and retaining high-performing employees.
 


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