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Patti Phillips

How to Measure the Success of Leadership Development

By: Patti Phillips, President and CEO, ROI Institute

Harvard Business Review's July/August issue cover story, "It's Time to Blow Up HR and Build Something New,” says it all: Investments in people need to drive value. With a $15 billion price tag, this holds true especially for leadership development. Join Patti Phillips, president and CEO of the ROI Institute, as she describes how organizations are measuring the success of leadership development. This session will focus on the application of the ROI Methodology and specific case studies described in the new book Measuring the Success of Leadership Development.

Upon completion of the session, participants will be able to:

  • Cite the research that supports the need to measure the success of leadership development.
  • Describe the step-by-step process that will ensure reliable outcomes of their measurement approach.
  • Explain how organizations apply the concepts described in the session.
     
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Author

Patti Phillips
Patti Phillips

President and CEO, ROI Institute

Patti Phillips is president and CEO of ROI Institute and was the ATD Certification Institute's 2015 CPLP Fellow. Since 1997, she has worked with organizations in more than 60 countries to help them demonstrate the value of a variety of programs and projects. Patti serves on the board of the Center for Talent Reporting, as distinguished principal research fellow for The Conference Board, and as faculty for the UN System Staff College in Turin, Italy.

Patti has written and edited numerous books and articles on the topics of measurement, evaluation, and ROI. Recent publications include Measuring the Success of Employee Engagement, Measuring the Success of Leadership Development, Making Human Capital Analytics Work, Measuring the Success of Learning Through Technology, Measuring the Success of Organization Development, and Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance.