As director of virtual training services for Dale Carnegie Training, Kassy leads a consultancy that partners with organizations to help them develop successful online training strategies. Previously, Kassy served as the product design architect responsible for developing the company’s live online training experience. Prior to this, she was a master trainer for InSync Training, a Microsoft software trainer at ExecuTrain, and a senior trainer at WebEx, where she helped create WebEx University.

Kassy is the co-author of Interact and Engage! 50+ Activities for Virtual Training, Meetings, and Webinars. A frequent speaker at industry conferences, she has presented at Training magazine events, Chief Learning Officer symposiums, The Virtual Learning Show, and ATD’s TechKnowledge and International Conference & Exposition.