Lauren leads Qstream’s client services team who is responsible for setting up enterprise customers for success. The team works in partnership with customers to design, roll out, and analyze microlearning programs that help them build high-performance teams and meet business goals. Prior to Qstream, Lauren held senior customer success roles at Brainshark and Thomson Reuters. She holds a Bachelor of Arts degree from Emerson College focused on film, cinema, and video studies. Lauren adds three Telly Awards to her accolades for a documentary she produced and directed for the Make a Wish Foundation.