Laura Pasquini is a seasoned learning designer, researcher, instructor, and trainer. As an early career scholar-practitioner, her practice and research explores career coaching, virtual communities of practice, professional identity development, and digital learning. Dr. Pasquini consults with various education institutions, non-profits, and corporate associations on the stewardship of technology for designing networked learning, leveraging digital training/learning programs, and improving organizational culture. At Amazon, she works on a global learning experience design team to support customer service for Amazon’s Device, Digital & Alexa support. Learn more about Dr. Pasquini’s work at techknowtools.com and connect with Laura on Twitter @laurapasquini or LinkedIn.