Alicia Fuller is a talent development program leader for Zurich North America, where she primarily supports employees who are stepping into management roles for the first time. Prior to this, she worked for a technology company in various talent roles supporting learning, engagement, and corporate responsibility. She also has experience in nonprofit development and K-12 education. Alicia has a degree in music education from the University of Illinois at Urbana-Champaign and resides in the Chicago suburbs. She achieved her Certified Professional in Talent Development (CPTD) credential in 2021.