Howard is a Managing Director of Leadership Research Institute. He specializes in executive coaching as a strategic change management tool leading to improved customer / employee satisfaction and overall corporate performance. He has led the development of an internal coaching model for a large international organization and has done significant work coaching executives on the art of managing managers. He has worked with many executive committees of the world's largest organizations on improving corporate and executive performance. Howard holds an MBA from Simon Fraser University and has completed advanced studies at the University of Michigan. He currently serves on three Boards of Directors, located in Europe and the U.S. Howard can be reached at www.howardjmorgan.com or Howard.Morgan@LRI.com.