Melissa Smith is a consultant, trainer and researcher specializing in management and organizational development. As a master instructor and Managing Partner of The Training Clinic, Melissa has conducted hundreds of custom designed in-house workshops for a wide range of clients in business, health care, government and education, including 3M, Prudential, Nissan Motors, and The University of Michigan. As a master instructor with The Training Clinic since 1985, Melissa conducts a variety of train-the-trainer workshops and has had extensive preparation in adult learning theory, workshop presentation methods, and instructional design.