Lisa Haneberg is a leadership and management author, speaker, researcher, and consultant with more than 25 years of experience providing executive and management development and training and coaching solutions for organizations large and small. With many books on coaching, management, and leadership to her credit, Lisa has also worked with a number of Fortune 500 companies, and is in the process of completing her PhD in management at Walden University. More information on Lisa and her work may be found on the website of MPI Consulting: www.managementperformance.com; on her website: www.lisahaneberg.com; and at her blog, Management Craft: www.managementcraft.com.