The Coaching Approach: A Key Tool for Successful Managers

Tuesday, November 18, 2014 12:00pm - 1:00pm EST  
Host: Association for Talent Development
By: Maria Ho, Associate Director, ATD and Colin Pitcairn, Group Head, Learning & Development, Keller Group, plc

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In this webcast, ATD Research discusses the current state of the use of coaching as a managerial tool, and provides insight on how learning leaders can more effectively develop and sustain successful coaching programs. Although coaching is a powerful tool, only about a quarter of organizations incorporate it into their talent development portfolio.

Key questions that will be discussed:

  • Have organizations identified the skills that managers need to be effective?
  • Do learning leaders provide managers with the learning assets associated with the necessary skills?
  • Do organizations emphasize, measure, and recognize coaching?
  • What are the best practices related to implementing, growing, and sustaining coaching, as identified by our research?

This webcast will feature Colin Pitcairn, learning and development manager of Keller North America, a large geotechnical engineering and construction company based in Maryland. Keller North America recently started a formal coaching training program for managers. The goal is to train all of Keller’s North America-based managers as coaches and possibly expand the program to Keller’s worldwide offices.


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Maria Ho
Maria Ho

Associate Director, ATD

Maria Ho joined ATD as a research analyst in 2014. She authors research reports and other research products, analyzes data, and develops research plans and quantitative models. She also promotes and presents ATD’s research by blogging, posting on social media, and giving presentations. Maria is especially interested in performance measurement and evaluation and the impact of new technologies on training.

Prior to joining ATD, Maria was a public policy researcher, data analyst, and writer at the Pew Charitable Trusts in Washington, D.C. Maria holds a bachelor’s degree in economics from Harvard University and a master’s degree in economics from Johns Hopkins University.

Colin Pitcairn
Colin Pitcairn

Group Head, Learning & Development, Keller Group, plc

Colin Pitcairn is the Learning and Development Manager for Keller North America, a geotechnical engineering and construction company headquartered in Maryland. Keller North America recently started a formal program to train all managers in North America as coaches.

Mr. Pitcairn is an experienced talent development professional who joined Keller North America in 2011.  Prior to joining Keller, he was a consultant and facilitator for Wilson Learning, a provider of learning services. From 2008 until 2010 he was the Learning and Development Manager at Saudi Oger, Ltd., a construction company in Riyadh, Saudi Arabia.