12 Ways to Provide Better Feedback

Wednesday, October 21, 2015 2:00pm - 3:00pm EDT  
Host: Association for Talent Development
By: Marc Ratcliffe, CEO, MRWED Group

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From the classroom to the boardroom, feedback is a vital component of communication and effective talent development. Most people in the workplace suffer from a lack of performance feedback, yet feedback is essential in supporting candidate progress and improvement. Feedback is the cheapest, most powerful management tool that we have at our disposal. However, it is often underused, or provided in ways that are geared toward compliance, rather than meaningful performance improvement.

Effective feedback serves as a guide to assist people in understanding what is expected of them and how others perceive their performance. This webcast outlines 12 ways to provide better feedback to support candidate performance and will explain how feedback can be utilized to improve employee satisfaction and productivity.


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Marc Ratcliffe
Marc Ratcliffe


Marc Ratcliffe is the CEO and founder of MRWED Training and Assessment, a private Australian registered training organization specializing in trainer training. He has been involved in education and training for 23 years, and his experience includes conducting more than 250 train-the-trainer courses in the last 15 years. Marc is a popular international speaker, having delivered workshops and keynote addresses in the United Kingdom, Singapore, Malaysia, Indonesia, Hong Kong, India, Tanzania, Mali, and the United States.

In 2009, Marc was named one of Training Magazine’s Top 10 Young Trainers of the Year, and was given a Strategic Leadership Award by the World HRD Congress in 2012. In 2013, he was named the Australian Institute of Training and Development’s Learning and Development Professional of the Year (for Queensland and the Northern Territory) and was presented with an Outstanding Leadership Award at the World HRD Congress in 2015. Marc is also the author of The Trainer’s Tool Kit and The Trainer’s Cook Book and is a co-author of three of the S.C.O.R.E. for Trainers series of publications.


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