The Manager Makeover Series Finale: From Most Neglected to Simply Perfected

Wednesday, June 8, 2016 2:00pm - 3:00pm EDT  
Host: Association for Talent Development
By: Gary Magenta, Chief Change Architect, Root

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Trying to grow your business or improve your customer experience? What about your culture—does it need a boost? Managers are the key to it all. Here’s the thing, though: We don’t treat them that way. So, most of the time, they don’t deliver. Get ready to make over your managers to unleash their true talent. Join us for the finale of our Manager Makeover series with author and transformation expert Gary Magenta. We’ll reveal our complete manager makeover strategy and what it takes to be the director of your own manager makeover show. During this webcast, you’ll:

  • Learn how your managers, who are responsible for directing 80 percent of your workforce, are the key to engaged employees, lower turnover, and ultimately, higher customer satisfaction.
  • Discover the framework for your managers to connect their team to your organization’s strategy.
  • Learn how to empower your managers to model and drive a customer-first culture.


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Gary  Magenta
Gary Magenta

Chief Change Architect, Root

Gary Magenta is committed to the development of leaders and managers. He has a strong belief that if leaders and managers want to change their businesses, they must start by changing how they engage their people. Gary is a senior vice president at Root, a consulting company that helps organizations execute their strategy through people. During his 13 years at Root, Gary has partnered with CEOs and executive teams at Fortune 500 and Global 2000 organizations throughout North America and Europe with a holistic view of their businesses, their people, and the customers they serve.

Gary brings more than 25 years of business experience to every project, supported by a realistic outlook, a durable street sense for creating results, and a sense of humor that puts things into perspective. He is the author of The Un-Bossy Boss, and is a frequent speaker at client events, industry conferences, and business strategy and human resource seminars. He has been recognized with a Stevie American Business Award for Executive of the Year.