Webvent

Modernize Store Operations

Wednesday, September 14, 2016 2:00pm - 3:00pm EDT  
Host: Association for Talent Development
By: Ahmed Datoo, Content Strategist, Inkling

If you’re running a retail store or restaurant chain, building consistent positive customer experiences is crucial for your brand. With the power of social media, bad experiences have a tendency to go viral, which can cost your business thousands of dollars and the permanent loss of potential customers.

You have the opportunity to modernize operations for your employees with interactive, mobile-ready statements of purpose (SOPs) and job aids. Employees closely following policies and procedures will consistently deliver exceptional customer experiences. Join this webcast and learn how other retail chains are leveraging new technology to effectively communicate and engage their workforce.

We will discuss:

  • the challenges of traditional forms of communication
  • best practices to enable your Millennial workforce using technology
  • how your peers are harnessing the strength of interactive, mobile SOPs.
     

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Presenter

Ahmed  Datoo
Ahmed Datoo

Content Strategist, Inkling

Strategic thinking and execution make Ahmed Datoo the content strategist you need to hear. At Inkling, Ahmed brings content resources to mobile devices and the web so companies can empower employees with interactive, real-time, and accurate information on the go. Ahmed’s background in mobile solutions includes leading product development and marketing at Citrix, Zenprise, and Opsware (Loudcloud). Ahmed holds an MBA, an MA, and a BA from Stanford University.


Sponsors

  • Inkling

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