If you’re running a retail store or restaurant chain, building consistent positive customer experiences is crucial for your brand. With the power of social media, bad experiences have a tendency to go viral, which can cost your business thousands of dollars and the permanent loss of potential customers.
You have the opportunity to modernize operations for your employees with interactive, mobile-ready statements of purpose (SOPs) and job aids. Employees closely following policies and procedures will consistently deliver exceptional customer experiences. Join this webcast and learn how other retail chains are leveraging new technology to effectively communicate and engage their workforce.
We will discuss:
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Strategic thinking and execution make Ahmed Datoo the content strategist you need to hear. At Inkling, Ahmed brings content resources to mobile devices and the web so companies can empower employees with interactive, real-time, and accurate information on the go. Ahmed’s background in mobile solutions includes leading product development and marketing at Citrix, Zenprise, and Opsware (Loudcloud). Ahmed holds an MBA, an MA, and a BA from Stanford University.
