Unraveling the Mystery of the Value of Engagement

Monday, April 25, 2016 1:00pm - 2:00pm EDT  
Host: Association for Talent Development
By: Jack Phillips, Chairman, ROI Institute, Inc. and Patti Phillips, CEO, ROI Institute, Inc.

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For most organizations, the investment in employee engagement is huge, leaving some executives to require that the value of engagement be quantified. This webcast will describe three ways to value engagement, with an emphasis on how to measure the return on investment (ROI) on an engagement project. It will explore data collection, analysis, and reporting results. The webcast will conclude with a discussion about how to use the results to optimize the ROI and drive more funding for engagement.


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Jack Phillips
Jack Phillips

Chairman, ROI Institute, Inc.

As a world-renowned expert on accountability, measurement, and evaluation, Jack J. Phillips provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than 50 books, Jack conducts workshops and makes conference presentations throughout the world. His expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. This background led Jack to develop the ROI Methodology, a revolutionary process that provides bottom-line figures and accountability for all types of learning, performance improvement, human resource, technology, and public policy programs. His work has been featured in the Wall Street Journal, Businessweek, and Fortune magazine, and on CNN. Jack also served as president of the International Society for Performance Improvement from 2012 to 2013. He is chairman of ROI Institute, and can be reached at 205.678.8101, or by email at jack@roiinstitute.net.

Patti Phillips
Patti Phillips

CEO, ROI Institute, Inc.

Patti Phillips is president and CEO of ROI Institute and was the ATD Certification Institute's 2015 CPLP Fellow. Since 1997, she has worked with organizations in more than 60 countries to help them demonstrate the value of a variety of programs and projects. Patti serves on the board of the Center for Talent Reporting, as distinguished principal research fellow for The Conference Board, and as faculty for the UN System Staff College in Turin, Italy.

Patti has written and edited numerous books and articles on the topics of measurement, evaluation, and ROI. Recent publications include Measuring the Success of Employee Engagement, Measuring the Success of Leadership Development, Making Human Capital Analytics Work, Measuring the Success of Learning Through Technology, Measuring the Success of Organization Development, and Measuring Leadership Development: Quantify Your Program's Impact and ROI on Organizational Performance.