Talent Trends and Challenges in Healthcare

Thursday, September 15, 2016 3:30pm - 4:30pm EDT  
Host: Association for Talent Development
By: Christina Barss, Corporate Director of Leadership and Learning, Houston Methodist and Aileen Zaballero, Senior Partner, Rothwell & Associates

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Motivated by the anticipated shortage of healthcare professionals by 2020, as reported by the Association of American Medical Colleges, employers are adopting new talent management practices, implementing non-traditional recruitment strategies, and developing their employees. If they don’t keep up, many healthcare organizations may fall behind their competitors in retaining and attracting talent. Research has shown a strong connection between talent development programs and retention.

In this webcast, the presenters will:

  • Provide an overview of global trends and challenges.
  • Highlight the trends and challenges unique to healthcare.
  • Review the changing demographics of the healthcare worker.
  • Examine how to build a business case for talent management strategies.
  • Briefly review how to align succession planning and career planning.


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Christina Barss
Christina Barss

Corporate Director of Leadership and Learning, Houston Methodist

Christina Barss is the corporate director of leadership and learning at Houston Methodist Hospital System. She has extensive global experience, and has coached and developed senior and C-suite healthcare executives; her resume includes spearheading innovative international executive education programs for Cleveland Clinic Health System. Christina’s holistic approach leverages her lean Six Sigma black belt skill set with an academic approach. She believes in building enterprise capability that truly sustains organizational transformation, and requires an executable and measurable plan including both business systems redesign and executive leadership development. A credentialed researcher at multiple institutions, Christina is exploring the concepts of authentic and inspirational leadership. She also presents on operationalizing empathy to improve patient safety and satisfaction as well as employee engagement and innovation. Christina has a PhD from Case Western Reserve University in management, a master of science in strategic leadership from New England College, a master of education in instructional design technology from American Intercontinental University, and a bachelor of science in organizational management from Daniel Webster College.

Aileen Zaballero
Aileen Zaballero

Senior Partner, Rothwell & Associates

Aileen Zaballero is a senior partner at Rothwell & Associates and a dual-title PhD candidate in workforce education and development and comparative international education at The Pennsylvania State University. She is a Certified Professional in Learning and Performance (CPLP) with more than 20 years of experience in the learning and development field. Her most recent project was developing a competency model and career map for an advanced commercial building workforce, utilizing the U.S. Department of Labor's competency model framework and aligning it with the Department of Energy’s Better Buildings Workforce Guidelines. Presently, Aileen is working with IACET to develop principles to guide competency-based learning as a standard framework for quality learning and development through accreditation. In addition, her current research is a cross-cultural comparative study that aims to better understand how national culture interacts with emotional intelligence to drive performance among healthcare professionals in a multicultural environment.  Aileen authored or co-authored chapters in Performance Consulting (Wiley, 2013) and Organization Development Fundamentals (ATD Press, 2014), co-edited and co-authored Optimizing Talent in the Federal Workforce (Management Concepts, 2014), and co-edited The Competency Toolkit, 2nd Ed. (HRD Press, 2014).