Increase Performance and Productivity With Emotional Connectedness

Friday, October 6, 2017 1:00pm - 2:00pm EDT

Host: Association for Talent Development
By: Louis Carter, CEO, Best Practice Institute

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Until now, there hasn’t been much research on the effect of employees’ feelings on such workplace outcomes as engagement, productivity, or attrition. According to the U.S. Department of Labor Statistics, there is a record low in productivity. And, according to the U.S. Government Accountability Office, the contingent workforce is growing to nearly one-third of the nation’s workforce. On top of this, for the first time, we have five generations of employees working together. If you think fancy foosball and ping pong tables, napping pods, friendships, and golden parachutes will help you become the best and most loved workplace, think again.

The way to become a truly extraordinary company that is loved by your employees and attractive to candidates is by fostering employees’ emotional connectedness to your company. Presenter Louis Carter’s team at Best Practice Institute has proven that emotional connectedness is the strongest self-reported indicator of retention and productivity. The key to becoming loved is creating a culture of psychological safety, consistent positive messaging and communication, and effective group dynamics.

Join us for this webcast and to learn about this exciting new research. You will learn:

  • what the “best lists” don’t measure and why they need to change
  • what workplace connectedness is, and how it affects company outcomes such as attrition and productivity
  • how increasing positive interactions, endorsement, and focusing on future advice can shift thinking
  • steps you can take to create a culture of psychological safety and emotional connectedness.


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Louis Carter
Louis Carter

CEO, Best Practice Institute

Louis Carter is the author of more than 10 books on best practices in leadership and management, including Change Champion's Field Guide and Best Practices in Talent Management. He is one of the top advisers to C-level executives, helping them transform their organizations into an environment where employees love where they work and want to produce the best results for the company. Carter is the recipient of ELearning! magazine's Trailblazer Award, HR Tech Conference's Top Products Award, and Leadership Excellence magazine's Best in Leadership Development for his work as founder and CEO of Best Practice Institute and the creator of the first social feedback tool, skillrater. He received an MA in social and organizational psychology from Columbia University. His newest books are Best Practices in Organization Transformation and Loving Work: How to Create a Most Loved Workplace, to be published in 2017. He has spoken for the prime minister of the United Arab Emirates' HR Lighthouse Initiative, Pentagon and U.N. officials, and various international conferences on his work and research. Learn more at www.louiscarter.com, www.bestpracticeinstitute.org, or www.mostlovedworkplace.com.