Learn to Build a Competency Model in Weeks!

Thursday, October 18, 2018 1:00pm - 2:00pm EDT  
Host: Association for Talent Development
By: Cheryl Lasse, Managing Partner, SkillDirector and Heather Reed, Instructional Designer, Press Ganey Associates

With the world of work facing an increased pace of change, fewer years on the job, employee desire for self-directed career development, and knowledge drain from retiring Baby Boomers, competency models are more critical for executing strategy than ever before.

Competency models identify what people in a particular job role need to know and do so the organization can succeed and create a competitive advantage. They intrinsically motivate people by providing a road map for how to succeed in any position.

If you take six to 12 months to build them, they could be outdated on release. In this webcast, we'll show you an Agile methodology for building them in weeks, in a way most likely to be embraced and made actionable.

You'll learn:

  • steps to create the competency model, along with templates to help you do it
  • how this process can help you protect the knowledge and best practices of those set to retire
  • how to make your competency models actionable and strategic.


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Cheryl Lasse
Cheryl Lasse

Managing Partner, SkillDirector

Cheryl Lasse is SkillDirector’s managing partner. Her goal is helping people and companies achieve their potential. Cheryl has extensive experience with competency model development and implementation, and enjoys sharing her knowledge and passion with others. She believes people are intrinsically motivated to excel if they are given access to a competency model for their role, the opportunity to assess themselves against that model, and personalized learning to help them close gaps and meet aspirational goals. This philosophy has been embodied in the Self-Directed Learning Engine, the engine behind the ATD Skill Tracker. Cheryl has a strong background in consulting, marketing, and sales, mostly in technology companies, in which training has played a chief role throughout her career. She holds bachelor’s degrees from Syracuse University in computer science and HR, and an MBA from the University of South Florida.

Heather Reed
Heather Reed

Instructional Designer, Press Ganey Associates

Heather Reed is an instructional designer with Press Ganey Associates, a leading provider of patient experience measurement, performance analytics, and strategic advisory solutions for healthcare organizations across the continuum of care.

Heather is responsible for designing education to help learners improve patient experience, employee engagement, patient safety, and quality in the healthcare setting. Her primary focus is on developing instructor-led training; she also designs e-learning and written educational materials. Heather delivers training as well, teaching clients about Press Ganey’s online data analysis tools and offering specific strategies for using data to improve the patient experience. Heather obtained a bachelor’s degree from Purdue University in 2003. In addition to obtaining a Associate Professional in Talent Development Certification in 2017, Heather is working to achieve Certified Instructional Technologist certification, which is based on the Mager-Pipe Criterion Referenced Instruction model. 


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