How High-Performing Companies Approach Performance Management

Monday, April 16, 2018 2:00pm - 3:00pm EDT

Host: Association for Talent Development
By: Ben Eubanks, Principal Analyst, Lighthouse Research & Advisory

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Instead of just hating on performance management processes, why don't we do something about them? New insights uncovered by Lighthouse Research reveal a clear distinction between the performance management and engagement practices used at high-performing firms versus their lower-performing peers. And yes, performance in this case means business KPIs such as revenue, engagement, and retention. The top-performing companies leverage a mixture of recognition, regular conversations, and other practices to create more engaging workplace experiences for their employees, ultimately driving engagement and performance to new heights.

In this webcast, we'll look at the research and what it can teach us about how to improve our approach to performance management. More practically, we'll examine some case studies and stories of companies that have modified their approach to performance management, reaping a variety of rewards. You will learn:

  • the deep links between engagement, performance management, and business results
  • how to adapt performance management practices to improve outcomes
  • how other firms have made the transition, including lessons learned.


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Ben Eubanks
Ben Eubanks

Principal Analyst, Lighthouse Research & Advisory

Ben Eubanks is the principal analyst at Lighthouse Research & Advisory. He has authored dozens of reports, e-books, and more than one thousand articles; maintains upstartHR, a blog that has touched the lives of more than one million business leaders since its inception; and hosts “We’re Only Human,” a podcast that examines the intersection of people and technology in the workplace. He has appeared on numerous influencer lists throughout the HR and recruiting space and is a sought-after speaker and influencer.

Previously the HR director for an Inc 500-ranked global technology startup, he currently operates Lighthouse Research & Advisory, a human capital research and advisory services firm. He works with HR, talent, and learning leaders around the globe to solve their most pressing business challenges with a research-based perspective tempered by practical, hands-on experience. His research focuses on cutting-edge practices in talent and learning technology, strategy, and innovation.

Most importantly, he has four children, a wonderful wife of ten years, and a proclivity for running in a variety of outlandish races for fun.

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