The landscape of performance management has been upended, with companies as established as General Electric and Accenture fundamentally rethinking how they evaluate employees. HR leaders not only need to make substantive changes, but they need to do so in a way that doesn’t alienate employees or managers. With this degree of change, it’s easy for employee engagement to falter and for the process to feel contrived and imposed.
Poll Everywhere’s COO Sam Cauthen will provide an overview of the changes companies are making in performance management, informed by her own work spanning more than a decade leading people operations and consulting on organizational design. She will provide lessons learned in driving change through interactive communication and give examples of employee communications practices designed to foster engagement—and with it, performance.
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Sam Test Cauthen is the chief operating officer of Poll Everywhere, where she leads performance development and fosters the company’s culture of growth and learning. Previously, Sam was a consultant with McKinsey & Company where she served clients across diverse industries in strategy, operational excellence, and organizational design.