Microlearning: 5 Techniques to Improve Job Proficiency and Prove ROI on Training Investments

Thursday, October 4, 2018 9:00am - 10:00am EDT

Host: Association for Talent Development
By: Rich Lanchantin, CEO, Qstream

How can organizations measure the impact of training investments and whether employees are applying learning in the field? Join Rich Lanchantin, CEO of Qstream, who will discuss:

  • applying contextual learning in developing critical thinking skills
  • utilizing microlearning to change on-the-job behaviors at scale
  • identifying gaps in job proficiency to inform future learning and development programs
  • measuring the impact of microlearning on job performance.

In this webcast, you will receive the following three learning takeaways:

  • an update on the thinking and research for improving job proficiency at scale
  • a new measure for proving return on investment (ROI) on training initiatives
  • five tips to improve job proficiency at scale in complex or highly regulated job functions.


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Rich Lanchantin
Rich Lanchantin

CEO, Qstream

Rich has more than 30 years’ experience driving customer success and sales growth in the life sciences and software industries. Prior to joining Qstream, Rich was senior director of global sales, consulting, and customer success for Abbott Diagnostics’ informatics division, with responsibility for all commercial sales and services worldwide. Prior to that, he served as global director of consulting and customer success with Thermo Fisher Scientific. Earlier career tenure includes sales leadership positions at Rational Software and Lotus Development, now part of IBM.

Rich holds a BA in biological sciences from Rutgers University and an MS in education from the University at Albany, SUNY.  


  • Qstream

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