You Know Your IQ, But What’s Your CQ? Develop Change Intelligence to Lead Organizational Change

Friday, September 13, 2019 2:00pm - 3:00pm EDT

Host: Association for Talent Development
By: Barbara Trautlein, Change Catalysts

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In the learning and development field, we have many assessments and methodologies to help people “deal with change” (build their resilience, cope with stress, and so forth) as well as “manage change” (such as various models and toolkits), but we have a dearth of actionable approaches to help people learn to “lead” change. That gap is filled by the CQ System for Developing Change Intelligence.

Building change intelligence (CQ) empowers people to lead change with greater competence and confidence and less stress and frustration. The approach and tools can be used to coach and train leaders from the C-suite to the frontline, build collaborative and effective change teams, and foster agile and change-capable organizational cultures. Every change leader has a unique “change leader style.” Powerful change leaders engage the heart, enlighten the head, and equip the hands to move in positive new directions.

By building CQ, we can overcome what looks like resistance but is really confusion over the goal (no “head”), lack of connection to the goal (no “heart”), or lack of tactics and training (no “hands”) to partner together to work toward the goal. You will walk away with strategies and tactics that go beyond information to insight; that are immediately accessible, applicable, and actionable on the job; and that can be used with the people you train, change agents you coach, teams you facilitate, and organizations you lead. Leaders who get CQ get results.   


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Barbara Trautlein
Barbara Trautlein

Change Catalysts

Barbara A. Trautlein is the author of the bestselling book Change Intelligence: Use the Power of CQ to Lead Change that Sticks, principal and founder of Change Catalysts, and originator of the CQ System for Developing Change Intelligent Leaders and Organizations. For more than 30 years, Barbara has coached executives, trained leaders at all levels, certified change agents, and facilitated mission-critical change management initiatives, achieving bottom-line business and powerful leadership results for clients. In 2015 she was honored with the Change Management Consultant of the Year Award by the Association of Change Management Professionals Midwest Chapter. She is gifted at sharing strategies and tactics that are accessible, actionable, and immediately applicable. Her blend of research and real-world expertise makes her an in-demand speaker at conferences around the globe. Barbara has a unique ability to connect with her audiences, from C-suite executives in Fortune 500 organizations to frontline employees, and across industries, from steel mills to sales teams, refineries to retail outlets, and healthcare to high tech. Clients served include Abbott Laboratories, BP, Cisco, Northwestern University, Save the Children, and University Hospitals. Barbara holds a doctorate in organizational psychology from the University of Michigan.