Troubleshooting for Trainers

Friday, November 13, 2020 2:00pm - 3:00pm EST  
Host: Association for Talent Development
By: Sophie Oberstein, Author, Coach, Adjunct Professor, and L&OD Consultant, Self Employed

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When you need to repair an appliance on the fritz, you can consult the instruction manual. But if you’re stuck when designing or facilitating training, what resource can you turn to for solutions to your problem?

Join Sophie Oberstein, the author of the new ATD Press book Troubleshooting for Trainers, for a webcast that will provide more than 40 tips to address 13 common training challenges, including:

  • Requests for training about topics you know nothing about
  • Individuals with varied levels of skill and interest in your training sessions
  • Not enough sign-ups for your offerings
  • Not being seen as a value-added organizational partner

Sophie will present three case studies about three trainers to help participants brainstorm and discuss best practices, and she’ll provide time for questions about your specific concerns in a Q&A. This webcast will be geared toward new trainers, accidental trainers, and occasional trainers as well as experienced trainers who are looking for new tips to resolve their training challenges.


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Sophie Oberstein
Sophie Oberstein

Author, Coach, Adjunct Professor, and L&OD Consultant, Self Employed

Sophie Oberstein is an author, coach, adjunct professor, and L&OD consultant helping individuals who are seeking increased effectiveness and satisfaction at work. She’s been in the field of learning and organizational development for more than 20 years at public and private organizations, including Weight Watchers North America; Columbia University Irving Medical Center; Redwood City, California; and Citibank, N.A.

Oberstein is on the faculty of the NYU School of Professional Studies, in the Leadership and Human Capital Management department, where she developed and conducts the fundamentals course in the learning design certificate program. She has also taught at Drexel University, Mercer County Community College, and Menlo College.

Her books— 10 Steps to Successful Coaching, 2nd edition, and Beyond Free Coffee & Donuts: Marketing Training and Development—are available from ATD Press. Oberstein is a past president of ATD’s Greater Philadelphia chapter.

You can reach her on LinkedIn at linkedin.com/in/sophieoberstein or via her website at sophieoberstein.com.