How Chatbots Drive Learner Engagement, Retention, and Performance

Thursday, March 25, 2021 2:00pm - 3:00pm EDT

Host: Association for Talent Development
By: Marjorie Meacham, Chief Freedom Officer, Learningtogo, Inc.

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When an engineer needs troubleshooting advice in the field, or a salesperson wants to practice handling objections at midnight, their manager might not be available - but a chatbot will be. Chatbots have been helping people book appointments, get technical support, manage their bank accounts, and more for years, and now they are entering the Learning and Development space. A chatbot is a fresh and engaging learner interface that is always on, always ready to help. Find out how other organizations are using chatbots to enhance learning and performance and get some ideas on how to design your own. In this webinar, you will learn:

• What a chatbot can do to enhance learning and provide just-in-time support for your organization
• How a chatbot works and how to make yours work better
• What data you can collect on chatbot performance and user behavior
• How to get started with a teaching or coaching bot
• Where to get more information on chatbot platforms

Margie Meacham, author of AI in Talent Development: Capitalize on the AI Revolution to Transform the Way You Work, Learn, and Live, will share the results of her research into the use of chatbots in talent development in this engaging session. You'll come away with a better understanding of the science behind this new approach to training and education and some practical tips to get you started.


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Marjorie Meacham
Marjorie Meacham

Chief Freedom Officer, Learningtogo, Inc.

Margie is the Chief Freedom Officer of Learningtogo and a recognized leader in the application of neuroscience and artificial intelligence to enhance learning and performance. She is a recipient of the 100 Most Innovative in Learning award and a frequent keynote speaker at industry conferences. She teaches the ATD online course, Essentials of Brain-Based Learning and is a founding member of The Brain Ladies, a consortium of leading experts in applied cognitive science.

She is also the author of recently published book, AI in Talent Development: Capitalize on the AI Revolution to Transform the Way You Work, Learn, and Live.