Deep Dive into Giving Feedback: Key Scenarios Every Manager Should Be Ready For

Friday, May 21, 2021 1:00pm - 2:00pm EDT

Host: Association for Talent Development
By: Karen Weeks, SVP of People, Ordergroove

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By now you know the basics of feedback—the importance of preparing, the need for objective data, focusing on outcomes, celebrating wins, and identifying gaps. But how does that play out in real scenarios? How can managers be prepared for key conversations that they will need to have with their teams? In this webinar, we will share real examples of feedback scenarios, review what happened, and consider how the manager could have handled it differently and how to prepare so you don’t find yourself in the same situation. Some example scenarios include denial/blinders about the feedback, conflicting data and perspectives, struggling to manage the conversation when it goes a different direction, the confusion of a feedback sandwich, missing a focus on behaviors, no clear next steps, and other common mistakes in feedback conversations. Participants will walk away with clear examples of what they can do in those situations, and actionable tips to prepare for their next conversation so they deliver impactful feedback.


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Karen Weeks
Karen Weeks

SVP of People, Ordergroove

Twenty years ago Karen Weeks made a career change from theater to HR and never looked back. She found her purpose in helping organizations build amazing cultures while guiding individuals to find fulfillment in their careers. Karen is the SVP of people at Ordergroove and was named one of the 2020 Notable Women in Talent by Crain’s New York Business. Karen is a certified career coach, speaker, advisor to start-up companies, Girls in Tech NYC board member, the published author of Setting the Stage: A Guide to Preparing for Any Feedback Conversation, and host of the podcast Getting Off the Hamster Wheel. She lives in New York, New York, with her husband and furry babies.