This webinar provides a detailed view of training in finance, metrics such as learning expenditure, and the average number of hours employees use on learning annually. It will also look at trends in compliance and customer service training, including how the COVID-19 pandemic and the rise of digital banking have changed training for finance organizations.
Comparing these findings with data from ATD’s most recent State of the Industry report, we will identify key differences between talent development activities in the finance industry and those in all other industries.
This webinar is recommended for talent development professionals and leaders from banks, credit unions, and other financial organizations.
Please register above to view this Webinar.
Maria Ho oversees ATD’s portfolio of research on talent development. ATD’s research department tracks trends, informs decisions, and connects research to practice and performance.
Prior to joining ATD, Maria was a public policy researcher, data analyst, and writer at the Pew Charitable Trusts in Washington, D.C. She holds a bachelor’s degree in economics from Harvard University and a master’s degree in economics from Johns Hopkins University.