Digital skilling and capability building are gaining momentum as L&D is tasked with future-proofing their companies. Top organizations—American Red Cross, McDonald’s, and Toshiba—are adopting tools and pathways for planning, scaling, and measuring major transformation while aligning with their employees’ needs and company cultures.
In this demo, you will see how these organizations:
• Embrace new technologies, content types, and sourcing methods to transform digital learning.
• Deliver on essential key performance indicators (KPIs), such as instructor productivity, ramp-up time, cost of training, downtime, and customer experience.
• Measure and scale these initiatives to gain organizational buy-in and strategic support.
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Doug Stephen has managed teams at the forefront of information technology, infrastructure, and customer service innovation throughout his 20+ year career. Passionate about delivering high-quality solutions to clients looking to position their teams at the forefront of digital transformation, Doug empowers them with tools to increase productivity, operational excellence, revenue, and business growth.
Most recently, Doug worked with CGS on Teamwork AR, an enterprise extended reality (XR) platform poised to revolutionize how teams work across the industry spectrum. Powered by fully customizable high-quality content, Teamwork AR has diverse use cases—from enhancing training to elevating remote support and interactive sales engagement across various field services industries, from manufacturing to remote assistance, and everything in between.
