Do you know what your deskless workers need to be successful in their jobs? During this 90-minute interactive session, you will:
Come prepared with your burning questions and lessons learned while training deskless workers.
Beth D. McGoldrick is an instructional designer for RiverSource Insurance, part of Ameriprise Financial, where she has won awards for training projects she designed and developed. She has more than 18 years of experience in training and development in the insurance industry and academia, including skills in analyzing, designing, developing, and measuring training. Beth has written articles and book chapters on various training topics, including needs analysis, instructional design for mobile learning, and evaluation. She mentors other instructional designers throughout the country. She has a master of science in organizational performance and workplace learning from Boise State University.Beth lives in Minneapolis, Minnesota, with her husband, John, son, and Shetland sheepdog. Beth may be reached at BethMcGoldrick.ISD@gmail.com.
Shortly after obtaining his Electrical Journeyman’s License, Phillip launched his Learning & Development endeavor in 2002 by taking a part time position at the South Texas Electrical JATC apprenticeship school where he taught for seven years. In 2010, Phillip accepted an offer to be a full-time trainer for Rosendin where he designed and delivered training relevant to the roles of Project Managers, Superintendents, and Field Supervisors.
Phillip now leads Rosendin’s Learning & Development department which includes training managers, instructional designers, corporate trainers, and field trainers. He also oversees the V.A.M.P.I.R.E. (Video And Media Production In Rosendin Electric) Crew. The V.A.M.P.I.R.E. Crew creates online training videos, company update videos, and interactive training systems. While Phillip enjoys being in front of people presenting leadership training classes, he also gets a great degree of satisfaction in helping to build training programs such as Rosendin’s SURGE (APM Development) Program, Emerging Leaders, and the P.O.W.E.R. Program.