Responding to an alarming turnover rate of 20.5 percent within new hires’ first six months, in 2021, the Center for Learning Excellence in collaboration with HR and Employee Engagement at University Health designed a solution called Initiate Greatness, an onboarding experience, to increase employee retention.
A six-part webinar series, Initiate Greatness connects new hires to each other, the organization, and resources. Essential elements include a comprehensive communication campaign, strategy for leadership involvement, a job aid, and the incorporation of rewards and recognition. The results? Turnover decreased from 20.5 percent in 2021 to 18.7 percent in 2023, saving University Health $2 million.
Join University Health, an ATD Best of the BEST winner, to learn more about their Initiate Greatness program.
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Joycelyn Jones is a Certified Human Resource Professional demonstrating a proven track record in leadership, employee engagement, and performance development.
As an Employee Experience Manager, Joycelyn focuses on enhancing employee engagement and retention by personalizing the onboarding journey. She strategically ensures that every new hire discovers purpose, meaning, and fulfillment in their roles. Her initiatives foster socialization, ongoing support, and a strong emphasis on Diversity, Equity, and Inclusion (DEI), creating an environment where employees feel connected, valued, and appreciated. She holds a Master of Science in Human Resource Management from Texas State University.