Whether you’re supporting a reseller network, training a distributed workforce in a franchise system, or educating your customers, consistency is key. This session explores how to design and deliver effective training for customers, partners, and other external learners. Learn best practices for tailoring content, leveraging technology, boosting engagement, measuring success, and ensuring compliance to scale learning programs and drive business outcomes.
During this event you will learn:
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John has spent the last 35 years with one career focus: education. Starting off in collegiate education administration, a certified teacher, a corporate global traveling trainer, a learning management system administrator, and now the strategic learning product adoption manager for Peoplefluent. John's lifelong love of learning and teaching has given him an appreciation of the complexities faced by organizations and their employees. John enjoys working to help shape the future of the Peoplefluent learning management system, by combining customer feedback and continuous product improvements.
Jim is a mild-mannered reformed politician turned product manager for PeopleFluent. After a decade in politics, he returned to a keen interest in technology as a project manager for a small software consulting company. Jim shifted to the human capital management space in 2007, specializing in learning and development, and now works for PeopleFluent as lead product manager, responsible for PeopleFluent learning.
