Webvent

DEMO: The Real Impact of Frontline Training: 4 Ways to Drive Customer Loyalty and Cut Operational Costs

Monday, February 10, 2025 2:00pm - 2:30pm EST

Host: Association for Talent Development
By: Hannah Lindsey, Principal Solutions Consultant, Axonify and Bryna Dilman, Director of Marketing Programs, Axonify
Registration

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Gain four practical tools your organization can implement to enhance customer loyalty and reduce operational costs. In this session, we’ll explore the critical link between effective training and key business outcomes like sales growth, employee retention, customer loyalty, and operational efficiency. We'll share insights into modern training techniques and demonstrate four proven ways Axonify's platform directly affects the bottom line.

Presenters

Hannah  Lindsey
Hannah Lindsey

Principal Solutions Consultant, Axonify

Hannah Lindsey is a principal solutions consultant at Axonify with a systems design engineering degree from the University of Waterloo. With three years at the company and previous experience in the water industry, she brings technical expertise and strategic insight to her role.


Bryna Dilman
Bryna Dilman

Director of Marketing Programs, Axonify

Bryna Dilman is the Director of Marketing Programs at Axonify, bringing nearly 20 years of experience in driving growth and innovation within B2B SaaS companies. She specializes in developing data-driven marketing strategies, which include multi-channel campaigns and scalable demand generation, all designed to align with business goals and deliver measurable results. Known for her collaborative approach, Bryna is dedicated to empowering teams and creating a lasting impact.