L&D’s Influence on Performance Management

Tuesday, March 5, 2013 12:00pm - 1:00pm EST  
Host: Association for Talent Development
By: Rich McLafferty, Creative Director, Oxygen Learning; Juliana Stancampiano, CEO, Oxygen Learning; and Jane Takushi, Senior Manager; Global Performance & Engagement, Expedia; Inc.

An in-depth look at how Expedia radically changed their Performance Management with the use of experiential classroom training.

Join this exclusive webinar to get a close look at how learning professionals from Expedia, the giant Internet-based travel site, conceived, built, and rolled out a program to facilitate performance management transformation. See how they did it in only six months. This is an in-depth look at how Expedia radically changed their performance management with the use of experiential classroom training.

Learn how Expedia and Oxygen Learning designed performance management trainings that

  • emphasized performance coaching
  • de-emphasized reactive ratings
  • decoupled compensation from performance review
  • shifted to a "performance first" culture.

Attendee takeaways:

  • how customized learning can help you meet your unique performance management needs
  • the advantages of experiential learning
  • understanding the value that Oxygen Learning brought to a large organization, and how the highly customized training they developed delivered measurable business value to their customer.


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Rich McLafferty
Rich McLafferty

Creative Director, Oxygen Learning

Rich brings a diverse background in learning and organization development (including leadership and management development), to the Oxygen team. But he can also relate knowledgeably to many aspects of client business based on his experience in sales, marketing, brand engagement, and customer experience strategies. In previous roles at American Airlines, US Airways, Sprint Nextel/Boost Mobile and Clearwire Inc., Rich led training design and delivery for worldwide audiences in the areas of leadership development, consultative selling skills, end-to-end customer experience design strategies, culture change initiatives, and building teams of brand ambassadors. An architect of change and challenger of the status-quo Rich takes a very holistic approach to his work. He has a passion for nutrition and wellness and is currently working on a professional certification in Nutrition, and plans to develop corporate wellness education and training. This very “right-brained” thinker holds Bachelor’s degree in Humanities, and a Master’s degree in Organization Development.

Juliana Stancampiano
Juliana Stancampiano

CEO, Oxygen Learning

Juliana is Oxygen Learning's CEO and chief motivator. When you meet her, one thing consistently shines through; it's all about people. Always has been. Always will be. So much so, in September 2009 Juliana bought Oxygen Learning and made Seattle its home. Juliana's background is diverse, from working in a large law firm, to hopping the big pond to take a job in Munich, Germany, making Europe her home for over 4 years. Not too surprising, her roles have all been about people development, leading to her passion and her mission: to revolutionize corporate training. Her mantra? Make it easy to learn, easy to remember, and easy to use. Which results in becoming a better employee, and a better leader. Her influence has made a measurable difference for companies like Microsoft, GSK, Active Networks and REI.

Jane Takushi
Jane Takushi

Senior Manager; Global Performance & Engagement, Expedia; Inc.

Jane Takushi has been the Sr. Manager, Global Performance & Engagement with Expedia since 2006, where she runs the performance management program, career development, and the employee engagement survey. She partners closely with HR business partners on talent reviews and succession planning. She is a qualified MBTI practitioner, and also facilitates groups using Social Styles and other instruments. Jane is a qualified 360 executive coach through the Center for Creative Leadership. Prior to Expedia, Jane was an Organizational Development Specialist with SAIC in McLean, VA and held various learning, organizational development, and leadership development positions. She holds an M.S. in Organization Development from the Johns Hopkins University.


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