Measuring the Impact and ROI in Learning and Development

Saturday, January 5, 2013 7:00am - 8:00am EST  
Host: Association for Talent Development
By: Jack Phillips, Chairman, ROI Institute, Inc.

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This session will explore how measurement systems have evolved in learning and development to include more executive friendly data. This session explores the types of data that sponsors and key stakeholders want and need to see to show the value of learning and development. It describes the types of data that should be collected, how they are collected and how they are used. This session also shows how the financial ROI is being developed particularly to meet requests from senior executives.


After completing this session, participants should be able to:
1. Identify the trends in measurement and evaluation
2. Describe the five levels of evaluation
3. Explain what is necessary to measure the impact of ROI in learning and development
4. Plan Next Steps


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Jack Phillips
Jack Phillips

Chairman, ROI Institute, Inc.

As a world-renowned expert on accountability, measurement, and evaluation, Dr. Jack J. Phillips provides consulting services for Fortune 500 companies and major global organizations. The author or editor of more than 50 books, Phillips conducts workshops and makes conference presentations throughout the world. His expertise in measurement and evaluation is based on more than 27 years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. This background led Phillips to develop the ROI Methodology?a revolutionary process that provides bottom-line figures and accountability for all types of learning, performance improvement, human resource, technology, and public policy programs. His work has been featured in the Wall Street Journal, Business Week, Fortune Magazine, and on CNN. Phillips also serves as president of ISPI 2012-2013. He is chairman of the ROI Institute, Inc., and can be reached at (205) 678-8101, or by email at jack@roiinstitute.net.