In this webcast, we will present results from ATD’s new research on whether sales managers are sufficiently equipped to handle their responsibilities, including managing and developing sales representatives and meeting unit productivity goals. This webcast also looks at the lack of training programs directed specifically at incoming sales managers, and will provide insights on how learning leaders can develop and sustain successful sales manager training programs.
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Maria Ho joined ATD as a research analyst in 2014. She authors research reports and other research products, analyzes data, and develops research plans and quantitative models. She also promotes and presents ATD’s research by blogging, posting on social media, and giving presentations. Maria is especially interested in performance measurement and evaluation and the influence of new technologies on training.
Prior to joining ATD, Maria was a public policy researcher, data analyst, and writer at the Pew Charitable Trusts in Washington, D.C. Maria holds a bachelor’s degree in economics from Harvard University and a master’s degree in economics from Johns Hopkins University.
Kristen Gleason is a Sales Enablement Training Manager at Sophos, a developer and vendor of computer security software and hardware solutions. She is a seasoned training and development professional with more than 17 years of experience at leading organizations such as RSA, Monster Worldwide, Comverse, and Putnam Investments.
Kristen’s training specialties include needs assessment, gap analysis, training design, facilitation, and course development. Kristen is a past presenter of ASTD, SHRM, and NEHRA, and she was featured in a T+D magazine article titled "A Monstrous Welcome." In addition to being certified in various Training Magazine, Langevin, and Achieve Global programs, she received her MS in Training & Development from Lesley University, and a BA from Westfield State College, where she also received her MA State Teaching Certification in Secondary Education.