What Are Employers Looking For?

Thursday, June 14, 2018 1:00pm - 2:00pm EDT

Host: Association for Talent Development
By: Susan Kaiden, APTD, Senior Project Manager, ATD; Subhalakshmi Duraiswamy, Vice President, Global People Function Leader, Genpact; and Theresa Ford, Learning Design – Global New Hire Transformation, American Express

Do you ever wonder what employers are looking for in talent development professionals? Don't miss this chance to hear from a panel of hiring managers at some of the top companies in the country. We will ask panelists their opinions on questions such as:

  • What skills do they value most? Which skills are the hardest to find?
  • How important are technology skills, and which ones are most critical?
  • How valuable are certifications to employees and employers?
  • What advice would hiring managers give to talent development professionals who want to advance their careers?
  • What should talent development professionals do if they want to move into a management role?

Join us for this interactive panel with hiring managers discussing what they look for when hiring new and experienced talent development professionals.

When you register, be sure to submit a question you would like the panelists to answer during the webcast.


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Susan Kaiden, APTD
Susan Kaiden, APTD

Senior Project Manager, ATD

Sue Kaiden is the Project Manager, Credentialing for the Association for Talent Development’s Certification Institute (CI). In this role, Sue manages the preparation products used by candidates for the CPLP and APTD credentials. Prior to joining the CI team, Sue was the Manager of the Career Development community at ATD where she managed content and services related to career development, including ATD's job bank.

Before coming to ATD, Sue held executive and consulting roles in the healthcare, IT, and nonprofit sectors and founded a career coaching firm, CareerEdge. In addition, she started a job search support program for unemployed and underemployed people in the Philadelphia area which she ran for 11 years. Through this program and her coaching practice, Sue helped hundreds of people find meaningful work. Sue is the author of Keeping Your Career on Track (TD at Work) and the editor of Find Your Fit: A Practical Guide to Landing a Job You'll Love, a book written with 16 top-notch career coaches, published in October 2016. Sue holds an MBA from Cornell University, a BS from Miami University (Ohio), and is a certified Myers Briggs (MBTI) and Strong Interest Inventory practitioner.  

Subhalakshmi Duraiswamy
Subhalakshmi Duraiswamy

Vice President, Global People Function Leader, Genpact

Subha has over18 years experience in the corporate and not for profit sectors. She leads the People Function for the CFO & Transformation Services teams at Genpact. The CFO Services team consists of experts in service lines including Finance & Accounting, Sourcing & Procurement, Supply Chain Management and Enterprise Risk Management. The Transformation Services team forms the engine of hyper-growth and innovation for Genpact and has grown at 2.5X the rest of the company. 

Subha has worked with GE and Genpact for 11 years in HR, organisation development, six sigma and productization functions.  She moved to the Unique ID Authority of India (Aadhaar) – the world’s largest biometric identification project targeted at improving efficiencies in Government to Citizen services among other things, while on a sabbatical from Genpact. In this project she contributed to continuous improvement and organisation development related work.

Prior to joining Genpact, she was also the Director for Strategy & HR in the Centre for Civil Society – a Global Top 100 think tank and has also supported organization development in EkStep Foundation – a not for profit that aims to improve numeracy and literacy skills in 200mn children by 2021. 

Subha holds a Post Graduate Diploma in Management from the Indian Institute of Management (Ahmedabad) and is a certified Six Sigma Black Belt.

Theresa Ford
Theresa Ford

Learning Design – Global New Hire Transformation, American Express

Theresa Ford has been in Learning and Development for the last two decades most recently working for American Express where she has been responsible for developing and growing the Learning & Development function in the global market for various areas of the business. Theresa has been focusing on continuous improvement of processes whilst ensuring her teams remains cutting-edge, challenged and motivated. 

Before joining American Express, Theresa was in the Publishing industry as an Editor and found her way into training while working at a British Airline. Theresa holds an MA in English Literature from the University of Westminster and BAs in Psychology and Literature from Valdosta State University. She earned her Certificate in Training Practice (CTP/CPLP®) in October 2010 in the UK.Theresa is also a certified Myers-Briggs Facilitator (MBTI).

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