How We Used Design Thinking to Build Better Managers

Tuesday, April 23, 2019 2:00pm - 3:00pm EDT

Host: Association for Talent Development
By: Stephen Arntz, Senior Product Manager, Instructure and Troy Anderson, Senior Director Talent Management, Instructure

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Join us for an in-depth conversation between a talent development practitioner and a product developer about what it takes to design effective manager and leadership development programs. After doing a listening tour and finding some insights, they took a new approach to developing leaders and managers in their organization. Hint: Career development conversations are a critical and major piece of the pie!

In this webcast, you will:

  • Learn simple practices you can use now to start building better leaders in your organization.
  • Explore how design thinking is used to discover the right solutions to the right problems.
  • Leverage new career development strategies to better engage your people.


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Stephen Arntz
Stephen Arntz

Senior Product Manager, Instructure

Steve Arntz has over ten years of experience building software in various capacities, from inception to launch, and has worked with some of the largest and smallest software teams in the world. He is passionate about the development and growth of individuals, communities, and society, and is especially interested in solving complex problems that require collaboration across disciplines and even between companies. Steve has a knack for connecting the dots between people, ideas, and organizations.

Troy Anderson
Troy Anderson

Senior Director Talent Management, Instructure

Troy's professional talent management and development experience is vast and varied, bouncing from industry to industry. He has experience working in technology, mining, banking, staffing, international sporting events, collegiate athletics, and leadership-development. He has years of experience in designing and delivering company-wide learning programs as well as coaching and developing high-performing leaders. Currently Troy is busy launching and refining employee and career development programs at Instructure, and consulting with other organizations on how to replicate the model he has developed.