Webvent

DEMO: Just-in-Time Learning: The Key to Maximizing Salesforce Onboarding

Wednesday, September 25, 2019 2:00pm - 2:30pm EDT  
Host: Association for Talent Development
By: Melanie Fellay, CEO & Co-founder, Spekit

In today’s workplace, change is constant—and managers and employees are struggling to keep up. Frustrated by their low Salesforce adoption as a result of outdated and hard-to-access training documentation, the Spekit founders decided to solve the problem.

Their solution: a centralized learning platform that automatically creates training around existing Salesforce processes and surfaces that provides training when and where users need it within Salesforce and other tools, which reduces ramp-up time and drives adoption of process changes.

You will learn how:

  • teams use the Spekit platform to decrease ramp-up time for new hires
  • to embed just-in-time knowledge directly within Salesforce, when and where needed
  • to communicate product updates, process changes, introduce new tools and more
     

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Presenter

Melanie Fellay
Melanie Fellay

CEO & Co-founder, Spekit

Melanie Fellay is the CEO and co-founder of Spekit, the leading contextual learning platform for CRM and SaaS adoption. Spurred by her own frustration with slow new-hire ramp-up time, low adoption of technologies, and constantly outdated documentation, she partnered with an experienced product manager to solve the problems.

Fellay’s background includes owning Salesforce and sales tech stacks, leading the implementation and onboarding of new technologies, and managing application training across teams in high-growth environments.
   


Sponsors

  • Spekit

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