How to Leverage the Capability Model for You and Your Team

Thursday, July 15, 2021 1:00pm - 2:00pm EDT

Host: Association for Talent Development
By: Morgean Hirt, Director of Credentialing, Association for Talent Development and Amanda Miller, Associate Vice President, Enterprise Solutions, ATD

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The COVID-19 pandemic accelerated digital transformation and the future of work. L&D stepped in to help organizations pivot to new realities and, in the process, gained a seat at the proverbial table. The future challenges organizations will face will require depth and agility from L&D. Is your team ready to meet it? Does your team have the right skills and capabilities to meet the demands?

L&D managers and leaders need to build team skills to increase productivity and effectiveness. By using a research-based framework, ATD’s Talent Development Capability Model, and a new 180-degree assessment process (employee self-assessment and manager assessment of the employee), organizations can quickly and consistently gain insight into where a team can grow and where to prioritize skill development that will bring the biggest impact to an organization.

During this session you will learn how to:

  • Benchmark your teams’ skills against a research-based framework.
  • Create a plan to prioritize skill development for the L&D function.
  • Use a profile of your team’s strengths and weaknesses to create a learning roadmap.
  • Use trends in L&D skill proficiency to leverage the effectiveness of your team.


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Morgean Hirt
Morgean Hirt

Director of Credentialing, Association for Talent Development

As director of credentialing for the Association of Talent Development (ATD), Morgean Hirt has more than 25 years of experience in personnel certification and accreditation across a variety of professions. She provides strategic leadership and technical expertise in developing and implementing credentialing programs, focusing on test development, policy and standards development, program audits, strategic planning, and ANSI/ISO 17024 and NCCA accreditation. Believing that standards and certification enhance professionalism and credibility, Hirt has led a number of organizations through establishing industry standards for emerging professions, including clinical research, massage therapy, and mortgage brokering.

Prior to joining ATD, she served as an account executive at MetaCred, a boutique association management firm specializing in managing credentialing programs, and spent 12 years as president and CEO of Certified Fund Raising Executives International Credentialing Board, where she was responsible for establishing international support across six continents for a unified standard of fundraising practice. Hirt is also active with the Institute for Credentialing Excellence (ICE), having served as a member of the research fundraising committee, education committee, and annual conference program committee as well as a presenter at the ICE Exchange.

Amanda Miller
Amanda Miller

Associate Vice President, Enterprise Solutions, ATD

Amanda Miller has worked for ATD since 2008 as the Director of Enterprise Solutions. Her team supports all ATD corporate and government enterprise clients by providing attentive customer service, and by having an in-depth understanding of the needs of their clients. Her team ensures enterprise members are getting the most out of their membership, and can also recommend the best professional development solutions at the enterprise or individual level. The goal is to improve the effectiveness of the talent development function to ensure their strategic business goals are met.

Amanda also manages the team that provides support for our supplier community including the exhibitors, sponsors, and advertisers.