Design Thinking in Learning: 4 Steps to Create Better Experiences

Tuesday, June 7, 2022 2:00pm - 3:00pm EDT

Host: Association for Talent Development
By: Michael Boulter, Director of Strategy, Maestro

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Too often, learning teams try to solve problems by creating more content instead of accurately diagnosing the learners’ problems.

During this session, we’ll introduce a design thinking framework that lets you get to know your learners and the world they live in, equipping you with insights to design the right solution. You’ll find specific tools to define the needs of learners and learn to implement changes through creative brainstorming and cost-effective piloting.

During this webinar, you will learn:

  • Specific discovery methods you can use to understand and define learners’ problems, constraints, and needs
  • How to use your findings to drive creative thinking and generate unique ideas during brainstorming sessions
  • Methods for rapidly prototyping the best ideas to validate and pilot learning solutions  


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Michael Boulter
Michael Boulter

Director of Strategy, Maestro

As an engineer by trade, Michael Boulter believes the principles of engineering can be used to reimagine solutions in the learning industry. He’s the director of strategy at Maestro. His team evaluates new ideas and philosophies to discover how they might be applied to create more effective training for clients. Michael enjoys designing learning experiences for communities he’s part of, such as volunteering to help build a bystander-intervention program for college students.