Paul H. Elliott, PhD, is president of Exemplary Performance LLC based in Annapolis, Maryland. Dr. Elliott's expertise is in the analysis of human performance, the design of interventions that optimize human performance in support of business goals, and strategies for transitioning from training to performance models. Dr. Elliott assists organizations in performance analysis, instructional design, product and process launch support, design of advanced training systems, and the design and implementation of integrated performance interventions. Co-author of Exemplary Performance: Driving Business Results by Benchmarking Your Star Performers (Jossey-Bass, March 2013), Dr. Elliott offers business leaders, human resources professionals, and organization development practitioners the tools and processes to identify star performers, capture the high performance attributes of these employees, and disseminate this valuable information throughout the organization

Al Folsom is VP of Ops and Chief Performance Officer at Exemplary Performance, where he brings more than 25 years of experience in the field of Human Performance Technology (HPT). His most recent work has been helping people and organizations make the transformation to strategic work as strategic business partners and performance consultants. His performance consulting projects include improving performance in the petrochemical industry; supporting underwriters of commercial insurance and medical testing laboratories; and federal work in the area of search and rescue and operational risk management. Dr. Folsom joined EP in 2008 after serving as CLO of the U.S. Coast Guard. He currently resides in Geneva, AL.

As the Senior Business Program Manager Responsible for Sales Professional OnBoarding in the Microsoft Sales Marketing and Services Group/Readiness, Cynthia has overall responsibility for the design, development, and frameworks of concentrated delivery content, focused on top performer analysis and providing targeted sales professional and role ramp-up. An experienced technology sales professional with a specialty in call center and telecommunications, Cynthia joined Microsoft in 1996 as an Enterprise Sales Manager. Cynthia's team's efforts and derivatives have provided the basis for Microsoft's top performer behavior analysis, the Profiles of Excellence (POE).

As Director, Sales Model Design and Account Management Strategy, Brad Beadles is responsible with other analysts for the identification, development, and landing of the Microsoft EPG Sales Model on a worldwide basis. Furthermore, Brad is also the Worldwide Discipline Owner for Account Management, as well as the Role Owner for the AM-Major and AM-Corporate roles. This responsibility encompasses items such as Readiness, Compensation Design, Commitment Setting, and Segmentation for the Account Managers at Microsoft. An experienced technology sales professional, Brad joined Microsoft in 1999 as an Account Manager in Academic, State and Local Government, Corporate, Major, and Global accounts. In 2010, Brad was awarded Microsoft's Circle of Excellence Award, which recognizes overall excellence at Microsoft on a corporate-wide basis.

As a Certified Performance Technologist, Tim Quiram currently serves as the Deputy Director of the Coast Guard's Performance Technology Center (PTC). The PTC is a prototype center for improving human performance. It uses human performance technology techniques and tools to analyze and solve workforce performance problems and exploit new opportunities. Tim spent 22 years on active duty with the Coast Guard. Most recently, he served as the Director of Training at Coast Guard Training Center in Yorktown, Virginia, where he led a staff of 450 military, civilian, and contract instructors who trained entry-level and advanced skills in over 100 different subjects to nearly 10,000 students each year.