Leading with Laughter: How Verizon Uses Improv To Develop Effective Leaders

Wednesday, October 30, 2019 12:00pm - 1:00pm EDT

Host: Association for Talent Development
By: Sarah Janjua, Senior Manager, Executive Education & Top Talent Programs, Verizon and Kate James, Facilitator, Second City Works

This Webinar is available only to members.   Sign in if you are a member.   Learn more about becoming a member.

This Webinar has ended, but you can view its content in the archive below.

How do you equip leaders to improve their collaboration, innovation, and empathetic communication capabilities? These were key goals of Verizon's 2019 leadership development curriculum. Learn how Second City Works, the professional services arm of the world-renowned comedy theater, brought Verizon their unique perspective on ideation, collaboration, agility, and embracing the unknown.

You will leave this webcast understanding how to:

  • Create an environment where every contribution is valued and heard.
  • Embrace change instead of brace against it.
  • Be more comfortable being uncomfortable in the unknown.


Please register above to view this Webinar.


Sarah Janjua
Sarah Janjua

Senior Manager, Executive Education & Top Talent Programs, Verizon

Sarah Janjua is the senior manager of executive education and top talent programs at Verizon. She and her team are responsible for the design, development, and delivery of global executive education programs for all Verizon senior executives and enterprise-wide leadership development programs for top talent employees. The current focus of all learning experiences is on strengthening the most critical leadership mindsets, skills, and behaviors required to lead Verizon 2.0 and position Verizon as a leader of the fourth industrial revolution. 

Kate James
Kate James

Facilitator, Second City Works

Kate James is a New York-based comedy writer, actor, and improviser. When not writing and performing, she has spent the past 12 years traveling the world facilitating for Second City Works—a division of the famed comedy institution The Second City. Her clients include Verizon, IBM, PWC, Deloitte, SAP, Whirlpool, ADP, Mars, Salesforce, Princeton University, Hertz, Hubspot, Dropbox, Morgan Stanley, PepsiCo, Tiffany, Abbvie, MetLife, and Spotify. Kate has written for Showtime (Work In Progress), Comedy Central (Jordan Klepper Solves Guns), NPR (Schadenfreude), Slate (Trumpcast), The Second City (SC's Guide to the Opera and The Art of Falling), the band Phish (2018 Halloween Show), and numerous awards shows. She has also appeared on the TV shows Easy (Netflix), Playing House (USA), and Shameless (Showtime); she will appear regularly on Work in Progress (Showtime), which debuts later this year. She plays Tricia on the cult-hit podcast Hello From the Magic Tavern (Earwolf).


  • The Second City Works

Invite Others

Enter email addresses of people you want to invite, separated by commas.